Workshops
Resilience in the Workplace
Why a resilience workshop?
Understanding the concept of organisational resilience is an essential construct to improving both safety and performance in health care
Exploring the limits of organisational systems in providing resilience based improvements in safety and performance
Defining where resilience falls to clinical leaders, teams and individuals
Considering how leadership can provide a team-based culture which will enhance team resilience
Building safety and performance characteristics in individual team members
Effective Communication
The essential component of all high quality and safe patient experience is effective communication
The psychological safety of resilient teams creates the opportunities for enhanced communication, particularly where there is individual vulnerability, such as:
challenging conversations with patients
open communication when things go wrong speaking up for safety
challenging conversations with colleagues conflict resolution
Just Culture
Coming soon…
“Dr Court excels in his ability to analyse a problem from all angles, succinctly summarise the key issues, and then synthesise a plan of action. I have witnessed many occasions where he has run mediation meetings dealing with some of the most serious situations people could face. He has an unerring ability to word towards solutions that leave all parties feeling validated and achieve harmonious resolutions. ”